Sample of All FAQs (Helpie FAQ)
- I’m a Master of Social Work student at the University of Toronto. How do I apply to do my practicum placement at Talk It Out?
We’d love to have you apply to Talk It Out. Please contact the practicum office with your questions.
- As a practicum student, what modalities and counselling approaches will I trained in?
Practicum students at Talk It Out receive in-service training for but not limited to; Cognitive Behavioral Therapy (CBT), Narrative Therapy, and Solution-Focused Brief Therapy (SF-BT).
Moreover, students are trained to conduct biopsychosocial assessments and conceptualizations to grasp the intricate interplay between mental health and the potential impacts of culture, society, and history. Guided by this understanding, our student counsellors undergo comprehensive training to embrace and respect diverse worldviews and lived experiences, cultivating an environment where every client is met with understanding and validation.
- My organization is interested in working with Talk It Out. How should I connect with the Talk It Out team?
Thank you for your interest in partnering with us to serve the community! Please reach out to us via email at firstname.lastname@example.org.
- How do I refer a client to Talk It Out?
We are currently only able to accept referrals from community organizations that are partnered with us. If you are one of our community partners listed here, please send a completed and signed referral form to email@example.com. If you are interested in partnering with us, please email us with your inquiry at firstname.lastname@example.org.
- What does counselling look like at Talk It Out? What is the counselling process like from start to finish?
- Do I need to pay for counselling sessions?
No, you do not need to pay to attend counselling sessions at Talk It Out.
- Who will be present at my counselling session?
Counselling sessions are conducted by a Master of Social Work practicum student. A supervisor will join the initial meetings with you and the student counselor to determine the service suitability. Your student counsellor will discuss this with you in more detail during these initial meetings.
- How do I attend my counselling session?
Talk It Out is a virtual clinic that offers phone or video sessions. When you first connect with your student counsellor to learn about our services and book an initial intake session, you will discuss together what best matches your needs.
For phone sessions: Your student counsellor will call you at your appointment time. Please note that this call will come from a blocked number.
For video sessions: You will receive a link via email to a video session on a secure counselling platform. Please open the email and click on the link at your appointment time to enter the video session.
- How do I access counselling services at Talk It Out?
Although Talk It Out is a short-term counselling service, we understand that long-term support is often necessary. As such, we work closely with a wide range of community partners across the Greater Toronto Area who are able to support you after you are finished your sessions with us. Because this continuity of care is important to us, we are unable to receive self-referrals at this point in time.
If you are interested in accessing services at Talk It Out, the first step is to reach out to one of our community partners listed here. Once you are connected through one of these agencies, they can discuss with you whether Talk It Out is suitable for you. If so, they can send us a referral and we will connect with you shortly afterward.
- How long will I have to wait to see a counsellor?
We make every effort to keep the wait time as short as possible. On average, once your community worker sends us your referral form, a Talk It Out student counsellor will reach out to you within one week using your preferred method of communication (e.g., phone, email). However, please note that there are several transitional periods during the year where the wait may be longer.
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